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Privacy Policy

Last updated: 29/08/25

I value your privacy and am committed to protecting your personal data. This Privacy & Cookie Policy explains how I collect, use, and protect your information when you visit my website or make a purchase, in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Information I Collect

When you visit my website or purchase artwork, I may collect:

  • Contact information (name, email address, phone number, billing and shipping address).

  • Payment details (processed securely via Wix Payments, PayPal, or other providers – I do not store your card details).

  • Website usage data (through cookies and analytics tools).

How I Use Your Information

I process your personal data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding purchases, inquiries, or customer support.

  • To manage and improve my website and services.

  • To comply with legal and tax obligations.

The lawful bases I rely on for processing your personal data are:

  • Contract – to fulfil your purchase.

  • Legal obligation – to comply with tax and business regulations.

  • Legitimate interests – to improve my website and customer experience.

  • Consent – where required for email marketing or cookies.

Sharing of Information

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I do not sell your personal data. Your information may be shared with:

  • Trusted third parties such as payment processors, shipping companies, and website service providers (e.g., Wix).

  • Regulatory authorities if required by law.

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Cookies and Tracking Technologies

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What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function, improve performance, and provide useful information to site owners.

Types of Cookies I Use

  1. Essential cookies – Necessary for the website to function (e.g., checkout, basket memory). These cannot be disabled.

  2. Analytics cookies – Help me understand how visitors use my site (e.g., pages visited, time spent on site).

  3. Marketing cookies – May be used by third-party services (e.g., social media platforms) to show you relevant ads or measure engagement.

Managing Cookies

When you first visit my site, you will be asked to accept or reject non-essential cookies. You can update your preferences at any time via your browser settings or the cookie banner.

Most browsers allow you to:

  • See what cookies are set.

  • Block or delete cookies.

  • Control future cookie use.

For more information, visit:

  • All About Cookies

  • ICO guidance on cookies

Data Retention

I keep your personal data only as long as necessary to fulfil the purposes described above, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing in certain circumstances.

  • Request data portability.

  • Withdraw consent (where applicable).

If you wish to exercise these rights, please contact me at the details below.

Data Security

I take reasonable measures to protect your information. However, no method of online transmission or storage is completely secure.

Contact

If you have any questions about this Privacy & Cookie Policy or how your data is handled, please contact me at: info@carolpaytonartist.com
 

If you are not satisfied with my response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

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